Say No, But

A hard no may be satisfying to say, but it doesn’t do the world any good. 

If you can’t say yes, then say no. Saying yes to things you should say no to is worse than saying no. But if you can’t say yes, and you have to say no, don’t just say no. Say no, but. No, but I know someone who can help. No, but I’d love to help next time. No, but that sounds tough. 

The economy moves forward when we say no, but. Referrals are given. Things move forward. Even if you don’t know anyone to refer, sympathizing with the asking party helps them carry on and find a solution. 

Avoid the hard no. Say no, but.